Your privacy matters to us. This policy explains exactly what personal information wanpkr collects when you use our platform, why we collect it, how it's protected, and what rights you have over your own data. Written in plain English, for Pakistani players.
WanPKR ("we," "us," "our," "the Platform") is committed to protecting the personal data of every player who registers and plays on the wanpkr platform. This Privacy Policy explains in plain, accessible language what personal information we collect from you, the purposes for which it is used, the safeguards in place to protect it, and the rights you have as a data subject.
This policy applies to all personal data collected through the wanpkr website, any associated mobile application, and all communications between you and wanpkr — whether via live chat, email, or other channels. It should be read together with the wanpkr Terms and Conditions, which govern the overall contractual relationship between you and the platform.
By registering on wanpkr and using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data will be handled as described here, you should not create an account or continue using the platform.
For the purposes of data protection law, WanPKR is the data controller responsible for the personal information you provide when you register and use the platform. As data controller, wanpkr determines the purposes and means of processing your personal data.
All data processing by wanpkr is conducted in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. These are not just words on a page — they are the practical standards that wanpkr applies to every data processing activity on the platform.
If you have any questions about how wanpkr handles your data, or if you wish to exercise any of your data rights, you can contact our Data Protection Officer directly at privacy@wanpkr.ws.
WanPKR collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport or driving licence | Account registration and identity verification (KYC) |
| Contact Data | Email address, mobile phone number | Account communications, support, and security alerts |
| Financial Data | Payment method details, transaction history, PKR deposit and withdrawal records | Processing payments and AML/fraud compliance |
| Technical Data | IP address, device type, browser type, operating system, session identifiers | Platform security, fraud detection, and technical performance |
| Usage Data | Games played, bets placed, session duration, VIP points accumulated, pages visited on wanpkr | Platform improvement, responsible gaming monitoring, and VIP programme administration |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer service quality, dispute resolution, and staff training |
| Preference Data | Game preferences, communication preferences, responsible gaming settings | Personalising your experience on wanpkr |
WanPKR collects only the data that is necessary for the specific purpose stated. We do not collect sensitive personal data such as religious beliefs, health information, or political opinions unless you voluntarily provide this in the context of a support interaction, in which case it is used solely to assist with your query.
WanPKR collects your personal data through the following methods:
WanPKR uses your personal data for the following purposes, each of which is tied to a specific legal basis described in Section 6:
For each processing activity on wanpkr, there is a specific legal basis that justifies the processing. The primary legal bases are:
WanPKR retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory record-keeping obligations |
| Transaction records | 7 years | Financial regulatory requirements |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 12 months (anonymised after 90 days) | Security monitoring and platform improvement |
| Marketing preferences | Until you withdraw consent or close your account | Consent management |
After the applicable retention period expires, wanpkr will securely delete or irreversibly anonymise your personal data. In cases where data is anonymised rather than deleted, it may continue to be used for aggregated analytics purposes, as it can no longer be linked to you as an individual.
WanPKR takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:
While wanpkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your wanpkr account, please contact our support team immediately so we can take action to secure it.
As a player on wanpkr, you have the following rights regarding your personal data. To exercise any of these rights, contact us at privacy@wanpkr.ws with your request. WanPKR will respond within 30 days of receiving a valid request.
WanPKR may send you promotional offers, bonus notifications, and platform news by email or SMS, where you have provided consent during registration or opted in subsequently. These communications are designed to keep you informed of promotions that are relevant to your activity on wanpkr — not to overwhelm your inbox.
You can opt out of marketing communications at any time through any of the following methods:
Opting out of marketing communications does not affect your ability to receive essential service communications — such as deposit confirmations, withdrawal notifications, security alerts, and support responses. These transactional communications are sent as a necessary part of operating your account and are not subject to marketing opt-outs.
WanPKR will never send marketing communications to accounts that have applied a self-exclusion through the responsible gaming tools. If you receive a marketing communication while self-excluded, please report this to our support team immediately and we will investigate and resolve it.
WanPKR is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the wanpkr registration and withdrawal process, and any account found to belong to a person under 18 will be immediately suspended and any balance refunded to the originating payment method.
If you believe that a person under the age of 18 may have accessed or registered on wanpkr, please contact us immediately at support@wanpkr.ws. We take under-age access extremely seriously and will investigate and act on any such report promptly.
Parents and guardians are encouraged to use parental control software to restrict access to online betting and gaming platforms where minors have access to shared devices.
WanPKR may update this Privacy Policy from time to time to reflect changes in how we use your data, changes to applicable law, or improvements in our privacy practices. The date of the most recent update is always displayed at the top of this page.
Where changes are material — meaning they significantly affect your rights or the way wanpkr uses your data — we will notify you in advance through a platform notification or by email to the address registered on your wanpkr account. For minor or clarificatory updates, we will update the policy without a separate notification.
Your continued use of wanpkr following the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you disagree with the updated policy, please contact us or close your account before the changes take effect.
If you have any questions about this Privacy Policy, how wanpkr handles your personal data, or if you wish to exercise any of your data rights, please contact us through any of the following channels:
WanPKR will acknowledge privacy-related enquiries within 24 hours and provide a substantive response within 30 days. Complex requests — such as Subject Access Requests involving large volumes of data — may take up to 30 days to fulfil in full, and we will communicate a timeline to you when acknowledging your request.
These aren't just policy commitments — they're the practical, day-to-day measures wanpkr has built into every part of the platform to keep your data safe.
Every interaction you have with wanpkr — logging in, depositing, withdrawing, placing a bet — travels over an encrypted connection using 256-bit SSL. The padlock in your browser confirms this is active at all times. No third party can intercept your data in transit.
WanPKR has a hard policy against selling or renting your personal data to any third party for marketing purposes. Period. Your contact details, betting history, and account information are used exclusively to operate your wanpkr account and improve the platform — nothing else.
WanPKR collects only the data that is genuinely necessary for the specific purpose it serves. We don't build comprehensive personal profiles for their own sake. If a piece of data isn't needed to operate your account or meet our legal obligations, wanpkr doesn't collect or keep it.
Not every member of the wanpkr team can see your personal data. Access is restricted on a role-by-role basis — only those who genuinely need access to your data to do their job have it. All staff with data access are trained in data protection and bound by confidentiality obligations.
Marketing communications from wanpkr are entirely opt-in and can be stopped at any time through your account preferences or a single click on an unsubscribe link. Self-excluded players never receive promotional communications. We respect your communication preferences immediately and completely.
When you submit a Subject Access Request or any other data rights request to wanpkr, it is handled by a real member of the privacy team — not an automated response system. Every request receives a personalised, substantive response within 30 days, as committed in this policy.
Register your free account today and experience Pakistan's most trusted online betting and casino platform. PKR deposits via Easypaisa or JazzCash, your 100% welcome bonus up to Rs 20,000, and the peace of mind that your data is in safe hands with wanpkr.
18+ only. By registering you confirm acceptance of our Terms & Conditions and this Privacy Policy. Please play responsibly.